Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services.

• Contact Data: This may include your name, email address, company name, and mobile number provided via our contact or audit forms. A mobile number is always optional.
• Technical Data: We automatically collect certain information when you visit, use, or navigate the site, such as your IP address, browser type, and usage patterns. Subject to your cookie choice, we use third-party analytics and advertising tools to collect usage data including pages visited, time on site, and traffic sources. Whether those tools run before you answer the banner depends on where you are, which Section 7 explains. Section 7 also lists exactly which tools these are and what each one does. You can change or withdraw your choice at any time using the Cookie settings link at the bottom of every page.

2. How We Use Your Information

We use your personal data only where it is lawful to do so. This typically includes:

• To provide, operate, and maintain our website and services.
• To communicate with you, including responding to your inquiries and sending you the requested audits.
• To improve our website and services based on user interaction.

3. SMS, Text Messaging and Calls

If you provide your mobile number and opt in via our website form, Omni Eclipse (Runeside Labs FZE LLC) may call you or send you SMS messages relating to your AI Visibility Audit, including booking confirmations, reminders and report delivery. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. You can also ask us to stop calling at any time, and we will.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We have implemented standard security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Data Sharing

We do not sell or trade your personally identifiable information to outside parties. We may share data with trusted third-party service providers who assist us in operating our website, analyzing usage, and conducting our business. These may include analytics platforms, hosting providers, and marketing tools. Each provider is subject to their own privacy policy and we only work with providers who maintain appropriate data protection standards.

This sharing never includes your mobile number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share a mobile number only with the providers that deliver the message or place the call you asked for, and only for that purpose.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data.

7. Cookies

Cookies are small text files placed on your device. When you first visit this site we show a banner asking whether to allow them, with two buttons: Allow and Deny. If you would rather choose group by group, the Cookie settings link at the bottom of every page opens the same choice split into the three groups below. We group them as follows.

What happens before you answer. This depends on the privacy rules where you are. If you are in the United Kingdom, the European Economic Area, Switzerland or Quebec, nothing outside the strictly necessary group is set until you choose Allow. Everywhere else, including the United States, analytics and marketing cookies are set when you arrive, and choosing Deny stops them and deletes the ones already placed. Either way you see the same banner and get the same two buttons. We keep your answer for six months if you allow everything, and twelve months if you refuse any of it, so a refusal is never forgotten sooner than an agreement. To work out which of these applies we look at the country your internet connection appears to be in. We do not store your IP address to do it.

Browser privacy signals. If your browser sends a Global Privacy Control signal, we treat it as a choice to refuse analytics and marketing cookies wherever you are, and you do not need to touch the banner for that to take effect. If you afterwards choose Allow yourself, your own choice is the one we follow, because it is the later and more specific of the two.

Strictly necessary. These make the site work and are always on. They are the cookie that records your cookie choice itself (cc_cookie, six months if you allow and twelve if you refuse), the cookie that records which country you are in so that we apply the right rules above (oe-geo, six months, country only), and cookies set by embeds you asked to use, such as the Tally application form and the Cal.com booking calendar.

Analytics. These count visits and tell us which pages are read. We use Umami and Vercel Analytics. Neither sets a cookie or tracks you across other websites, and we see totals rather than individuals. We also use Vercel Speed Insights to measure page loading speed, which sets no cookie and collects no personal information.

Marketing. Where these are on, we load Google Tag Manager and, through it, the Meta (Facebook and Instagram) pixel. We also load the OpenAI measurement pixel, which covers the ads we run in ChatGPT. These set cookies that recognize your browser (_fbp) and record which of our ads you clicked: _fbc and our own oe_fbc for Meta, both around three months, and __oppref and our own oe_oppref for OpenAI, both around one month, and our own oe_gclid for Google, around three months. They let us tell which ads bring people to us. A further cookie (oe_ref) records which partner referred you, so we can credit them. Choosing Deny switches all of this off and deletes the cookies listed here.

Information we send to ad platforms from our servers. You should know about this separately, because it does not happen in your browser. Where marketing cookies are on and you register for a webinar, we send that registration to Meta’s Conversions API from our own servers. If you book a call with us, we send that booking to Meta and to OpenAI the same way. We do this so we can measure which ad led to it. The message contains your email address and name in scrambled (hashed) form, along with your IP address, your browser type, and the ad-click cookies described above. It does not include your phone number.

If you booked after clicking a Google ad, we also tell Google Ads that the booking happened. That message is smaller than the other two: it contains the ad-click id from the oe_gclid cookie, the time of the booking and a reference number, and no name, email address or IP address. If you did not arrive from a Google ad, we send Google nothing at all. If you have chosen Deny, or your browser sends a Global Privacy Control signal, we do not send any of this.

The record we keep of your choice. When you answer the cookie banner, we store that answer on our own servers as well as in your browser, so that we can show what was chosen if we are ever asked. The record holds a random ID for your browser, which of the groups above you allowed, the date and time, the version of the question you answered, the page you were on, and your browser type. It does not include your name, your email address or your IP address. If you change your choice later, we add a new record rather than replacing the old one, so the history stays accurate.

Changing your mind. You can change or withdraw your choice at any time using the Cookie settings link at the bottom of every page. Withdrawing is as easy as agreeing was, and when you turn a group off we delete the cookies in it. You can also control or delete cookies through your browser settings, though doing so may affect how parts of the site work.

8. Information Collected Through Our Tools

When you use our free tools, we collect the information you provide, which may include your business name, website URL, industry, location, and email address.

We use this information to generate and deliver your requested report, to follow up with relevant information about our services, and to improve our tools. By submitting your information you consent to receiving the report and related communications from us. You may unsubscribe at any time via the link in our emails.

To generate reports, our tools submit your business name and website URL to third-party search APIs as queries. No other personal information is shared with these services.

You may request deletion of your data at any time by emailing contact@omnieclipse.ai.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@omnieclipse.ai