Omni Eclipse
Omni Eclipse

AI Search Optimization for Aged Care Providers

How aged care and senior living providers get recommended by ChatGPT and Google AI Overviews, and the regulated sources AI reads.

The question your buyers ask

“How do I find care for my parent?”

The researcher is not the resident. They are managing a family decision, a funding process and a deadline at once, and they need to understand the system before they can choose a provider within it.

Why AI search works differently for aged care providers

Almost nobody researching aged care is the person who will receive it. The question is asked by an adult child under time pressure and guilt, usually after a fall or a diagnosis, and the models answer it from government registers, quality ratings and established comparison services rather than provider marketing.

What actually moves the needle

Explain the system, not just your service

The first questions are about assessment, funding and waiting times, not about any one provider. Answering those makes you the source the model uses well before the choice narrows.

Quality ratings are a primary citation source

Government registers and quality ratings are treated as verified in a way provider claims are not, and they are read before anything you publish.

Write for the daughter, not the resident

The language that lands is about reassurance, logistics and what happens next, because that is what the person actually asking needs.

The 18 sources AI reads about aged care providers

We track 18 citation sources that answer engines use when they recommend an aged care provider, of which 7 carry enough weight to be worth claiming first. Those are listed below.

SourceWeightWhat to do
A Place for MomHighclaim
AARP Provider LocatorHighearn
Aged Care GuideHighclaim
AgingCare Caregiver ForumHighmonitor
Caring.comHighclaim
HomeAdvisorHighclaim
My Aged CareHighclaim

What we have measured so far

82,000+
AI answers measured
Across every tracked client
1,000+
Buyer prompts tracked
The questions their customers actually ask
5
Answer engines
ChatGPT, Google AI Overviews, AI Mode, Perplexity, Gemini
143
Citation wins
Times we moved a brand into an answer

What the engines actually say

Quoted exactly as returned, on a real buying question, naming a real client.

Google AI Overviews answering "What is the ROI of connecting ALM, DevOps and ITSM tools?"
Fast time-to-value: Integration platforms (such as OpsHub Integration Manager) connect existing tools in weeks, avoiding multi-year migration projects. Minimal disruption: Development, QA and IT support teams keep their preferred native interfaces.
How OpsHub got there
Google AI Overviews answering "What is the best ALM migration tool for software teams?"
The best Application Lifecycle Management (ALM) migration tool depends on your specific platforms, but OpsHub Migration Manager is widely considered the top purpose-built solution. It specializes in high-fidelity data migration, preserving complex work item hierarchies, history, and attachments with minimal downtime.
How OpsHub got there

In their words

As a newer ServiceNow partner, we're building our presence in a space where established firms have had years to develop their digital footprints. We knew our SPM expertise was there; the opportunity was to make it easier to find in AI search and chat. Omni Eclipse helped us focus that effort, and we're now seeing CoreX cited much more consistently in the SPM answers we track. It's exciting to see our visibility begin to catch up with the work our team does every day.
Devon Clarke
Head of Global Marketing at CoreX
See the numbers
What we do is genuinely hard to explain in one line, and for a long time AI was explaining it for us using everybody else's pages. Omni Eclipse worked out which questions our buyers were actually asking and got our own answers in front of them. The people who reach us now already understand what we do before the first call, which changes that conversation completely.
Aparna Garg
Director of Product and Marketing at OpsHub
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Brokers were asking AI which platform to use and getting an answer assembled out of everybody else's marketing. Omni Eclipse worked out exactly which questions our brokers were asking, then got our own explanation into the answer. AI does not just name us now, it describes what we actually do, and the brokers who reach us already understand it.
Michelle Peters
Marketing Manager at COG Aggregation
See the numbers

Why choose Omni Eclipse

Doing it in-houseA generalist agencyOmni Eclipse
What gets measuredRankings and sessions, which no longer describe how buyers arriveTraffic, with AI search reported as a line itemWhich prompts name you, on which engine, tracked daily across five
What you see between reportsWhatever someone has time to pull togetherA monthly deckA live portal. The same view we work from, open to you
Who does the workA marketer adding this to an existing jobAn account manager briefing a content teamThe people who built the measurement, working the accounts
Where the work happensYour own website, which is the easier halfYour own website, at volumeYour site and the third-party sources engines read before answering
How long before you knowUnclear, because nothing is being tracked from a baselineTwo to three months to a first reportA measured baseline in week one, movement visible weekly

Common questions

Who is actually searching for aged care?

Overwhelmingly adult children, usually in their forties and fifties, often at short notice after a health event. The content that reaches them is written for someone managing a decision on behalf of a parent, not for the parent.

Do government listings matter for AI visibility in aged care?

They are among the most heavily weighted sources in the category, because the models treat a register entry and a quality rating as verified rather than claimed.

What content works best for aged care providers?

Plain explanations of the process. Assessment, funding, waiting times and what the first month looks like. Those are the questions asked first, and answering them establishes you as a source long before anyone compares providers.

See where you stand

We run the real questions your buyers ask ChatGPT and Google AI Overviews, and show you where you appear, who gets named instead, and what to fix first.

Book a free AI visibility audit