Yes. And if you have someone who will actually do it week after week, you probably should. This is a straight account of which parts you can do without help, which parts are genuinely hard, and where almost everyone stalls.
We sell the alternative, so treat that as the bias to read this against. It is also why the stalling point below is specific rather than vague: we mostly meet people after it.
The parts that are genuinely DIY
Finding out where you stand. Free, takes twenty minutes. Open a logged-out or temporary chat, ask the five questions a buyer would ask, and record two things separately: was your business named, and did your domain appear in the citations. Repeat across ChatGPT, Perplexity and Google AI Overviews. Do it over a few days, because these systems vary.
Claiming your citation sources. Tedious, high value, and entirely doable. Every category runs on a set of directories, registers and review platforms. Find yours, claim every one, and make the details identical across all of them. Inconsistency reads to a model as uncertainty about which business is real.
Writing pages that answer real questions. If you know your field, you can write a better answer to a customer question than most agencies will. The trick is answering the question in the first sentence under the heading, rather than warming up to it.
Publishing your own numbers. Pricing, timelines, what you do not do. Most competitors will not, which is exactly why an assistant reaches for whoever will.
The parts that are hard on your own
Knowing which forty things to skip. Any audit produces a long list. Four items on it matter and the rest is noise, and the difference is not obvious from inside. This is the single biggest reason DIY efforts underperform: not doing the wrong work, but doing all of it evenly.
Getting mentioned by other people. Round-ups, comparison pieces, industry lists, community threads. These are the sources that decide who gets named, and they are the hardest thing to influence from your own desk.
Sustaining it. Twelve weeks in, when something urgent happens. This is where most attempts end, and it is not a skill problem.
The stalling point, specifically
Almost everyone doing this themselves reaches the same place: they have claimed the obvious listings, published a handful of good pages, and the number has not moved. The conclusion they draw is that AI search does not work for their business.
Usually the real situation is one of two things.
The listings claimed were not the ones that matter. Google Business Profile and a couple of general directories are the ones everyone thinks of. The high-weight sources in most categories are specific to that category and less obvious, an insurer directory, a licensing register, a trade body.
They are being read and passed over. This is the one nobody expects. The models retrieve their pages, use them, and name a competitor. This is common and it is badly under-diagnosed. If you are in that position, publishing more pages does nothing at all, and it feels exactly like failure.
Checking which one you are in is free, and it is the same twenty-minute exercise as above, done properly with two columns instead of one.
An honest DIY plan
If you are going to do this yourself, do it in this order.
- Measure first. Ten prompts, three engines, two columns. Write it down.
- Fix your listings. All of them, consistent details, the category-specific ones first.
- Write five pages. One per real buyer question. Answer in the first sentence.
- Wait six weeks. Nothing here is fast, and re-measuring weekly will only show you noise.
- Re-measure and decide. If the number moved, keep going. If your citations went up and your mentions did not, your problem is off your website and more pages will not fix it.
That plan costs nothing but time, and step five is the one that tells you whether to keep going alone.
When to stop doing it yourself
Three honest signals.
You have done steps one to four properly and the mentions have not moved. You are spending more than about four hours a week on it and something else is suffering. Or you have stopped, restarted, and stopped again, which is the most common one and the least talked about.
Where DIY effort actually pays, and where it disappears
Most people doing this themselves spend their time on the half of the problem they can see. It is worth knowing what the other half looks like before you decide how to divide your hours.
We measured 608 AI answers to real buying questions across five engines, then traced every one back to the sources cited to produce it.
| Source | Answers citing it |
|---|---|
| reddit.com | 225 |
| aeoagency.org | 148 |
| youtube.com | 145 |
| linkedin.com | 134 |
| aeoengine.ai | 130 |
| thatware.co | 125 |
| techradar.com | 83 |
| en.wikipedia.org | 38 |
The most-cited source in the entire category is a community site, ahead of every vendor's own website including the vendors who get named most.
What this means for a DIY plan. Claiming your listings and writing question-shaped pages is genuinely doable alone, and it is the right place to start. But if you finish that and the answers still name someone else, the remaining work is presence in sources you do not control, and no amount of additional publishing substitutes for it. That is the point at which doing it yourself stops being the cheaper option and starts being the slower one.
What it looks like done properly
“We went from nobody finding us on AI search to being recommended in almost half of all relevant queries. I didn't think that was possible without months of work and a huge budget.
PROCERT is a building certification firm that had grown entirely on referrals. Within a couple of weeks of the work going live, someone who had never met them inquired directly through the website. Fur Magic went from absent to the most-cited brand in their category in three weeks, ahead of long-established competitors.
Both published with the starting number, the end number and the period: PROCERT and Fur Magic.
A worked example of the honest split
One business, one quarter, tracked by what was genuinely doable alone.
Fully DIY and it worked. Measurement, which took three hours. Finding the real sources by reading their own citations, six hours. Claiming and correcting seven listings, twelve hours across three weeks, mostly waiting. Four pages built from answers that already existed in sales emails, twelve hours.
That is 33 hours and it moved the citation figure from three of twenty to nine of twenty. Genuinely good, genuinely cheap, and no agency required.
Where it stalled. The named figure moved from one to two and stopped.
The remaining work was external: pitching round-ups, getting into association member lists, sustained community participation. Not hard, exactly. It needs relationships, a reason for someone to say yes, and a tolerance for a feedback loop measured in months.
What they concluded. The first 33 hours are the best-value work available to a business of their size and should be done in-house by almost anyone. The external quarter after it is where outside help earns its fee, because it is slow, it has no deadline, and it is the first thing to get dropped.
The split most businesses land on. Do the claiming and the pages yourself. Buy the external work, or accept that the named figure will move slowly.
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Ashur Homa
Built and scaled a digital brand to $100M+ in sales with zero ad spend. Has helped businesses generate millions through AI go-to-market strategy. Leads growth at Omni Eclipse.
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